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Flutter Dublin 161121 C

Internal Communications Director

  • London, United Kingdom
  • Full time 40 hours
  • Permanent
  • Flutter Group

The Role   - Group Internal Communications Director

You will be responsible for developing and executing Flutter’s global internal communications strategy to support the company’s business objectives and growth ambitions.  As a member of the Group Corporate Communications leadership team, this role ensures alignment across all communication channels and initiatives, driving employee engagement and enhancing the overall employee experience. This role acts as the main Flutter Group internal communications partner for ExCo, collaborating with cross-functional teams to ensure consistency in messaging, facilitate transparent communication, and foster a strong sense of community within the organization. 

This role has a team of three: Group Head of Internal Communications and two Internal Communications Managers.  To ensure communications alignment across the global business, the Group Communications Director will set up and lead a community of Internal Communication colleagues across the business. 

Key Responsibilities   

  • Lead the development and execution of Flutter’s global internal communications strategy to inform, inspire and engage colleagues in Group, divisions and brands, building pride in being part of Flutter as the US listed parent and global industry leader. 

  • Manage and mentor team members, overseeing the day to day running of the function, ensuring air traffic control and value-added internal communications support for our stakeholders  

  • Partner with the CEO and senior leaders to provide communication counsel, create executive-level presentations, speeches, and announcements for internal audiences, ensuring alignment with the overall business strategy. 

  • Lead global Flutter-wide internal communications campaigns and projects, especially for material news/regulatory announcements such as results, M&A, as well as global or multi-division people-focussed programs including the Positive Impact Plan, DEI and Reward.  

  • Craft clear, consistent, and compelling messages to communicate business updates, key initiatives, and leadership priorities through various channels  

  • Oversee the creation of internal content, including newsletters, blogs, podcasts, and videos, ensuring consistency with Flutter’s brand voice. 

  • Develop and manage communication plans to support organizational changes, ensuring employees understand the impact, rationale, and benefits of any changes. 

  • Serve as the senior point person for global/Group internal communication during crisis situations, ensuring that employees are informed in a timely and transparent manner. Form part of the Risk & Resilience working group for crisis preparedness, as well as Crisis Management Team for Group-level crises. 

  • Head of Digital Channels to optimise Flutter’s internal communications channels and their content to maximise colleague engagement; ensure alignment with external channels including corporate website and social media 

  • Collaborate with the Senior Global Events Manager and divisional IC leads on the planning and execution of internal events, such as town halls, employee recognition programs, and company-wide celebrations that reinforce culture and engagement. 

  • Implement and maintain feedback mechanisms, including surveys, focus groups, and employee forums, to understand and act on employee sentiments and concerns. Work with the People function to adapt Peakon surveys for greater internal communications feedback. 

  • Measure the efficiency of internal communications efforts through analytics and feedback, and adjust strategies as needed to improve engagement and reach. 

  • Build and maintain strong relationships with colleagues across different functions, divisions and geographies to facilitate efficient and impactful internal communications programs with engaging storytelling.  

  • Track and manage Flutter’s global internal communications budget, ensuring efficient cost management and return on investment. 

Requirements 

  • demonstrated ability in internal communications, employee engagement, or a related role, with at least 5 years in a leadership position. 

  • Strategic thinker – able to align communications with organizational goals and objectives. 

  • People management experience, leading both senior team members while also coaching more junior ones to help them excel 

  • Proven experience partnering with senior executives and CEOs 

  • Strong cross-functional collaboration and influencing skills with an ability to build relationships and trust across departments. 

  • Comfortable working in a dynamic environment and adjusting strategies based on new information and changing conditions. 

  • Demonstrated understanding of employee needs, motivations, and concerns, with the ability to craft empathetic communications. 

  • Business Acumen: decision making, commercial awareness and Industry knowledge 

  • Strong writing, editing, and storytelling skills with a demonstrated ability to communicate complex ideas clearly and concisely. 

  • Familiarity with change management principles and experience communicating during periods of organizational change. 

  • Previous experience leading on internal communications for results, M&A and issues and crisis management 

  • Proficiency with internal communication tools and platforms, including intranets, collaboration tools and content management systems. 

  • Strong project management and organizational skills, with the ability to manage multiple projects simultaneously and deliver results under tight deadlines. 

About Flutter 

Flutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to leverage our significant scale and our challenger mindset to change our industry for the better. By Changing the Game, we believe we can deliver long-term growth while promoting a positive, sustainable future for all our stakeholders. We are well-placed to do so through the distinctive, global advantages of the Flutter Edge, which gives our brands access to group-wide benefits to stay ahead of the competition, as well as our clear vision for sustainability through our Positive Impact Plan. Flutter operates a diverse portfolio of leading online sports betting and iGaming brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet. 

On May 31 2024 Flutter moved its primary listing to the New York Stock Exchange. With a greater proportion of our future profits expected to be generated in the US, and given FanDuel’s #1 position in that market, we believe a US primary listing is the natural home for the Group. 

We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.

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