Payments Insights & Analytics Manager

Flutter Entertainment is the world’s leading online sports betting and gaming company with a market capitlisation of c. $37bn operating some of the most innovative, diverse and distinctive brands in the sector. 
A constituent of both the  London FTSE 100  and  New York Stock Exchange , Flutter brings entertainment to life for over 20 million customers in a safe, responsible and sustainable way. 
We call this the  Flutter Edge  – the combined power of our talented people, market-leading products, smart technology and the financial capital to succeed. 
Operating in  20+ regulated markets , through our  Positive Impact Plan , we are committed to making a positive contribution for our customers, colleagues, communities and the planet that we play on. 
The Group uses a divisional management and operating structure across its companies: each division has an empowered management team, which is responsible for maintaining momentum and growth in its respective markets. 
On 14th May 2024, it was announced that Flutter would be moving its  primary listing from the UK to the US,  and its global operational headquarters from Dublin to New York (effective 31st May 2024). 

Overview
We are looking for a Payments Insights & Analytics Manager to join our Group Payments Strategy team. This is an outstanding opportunity to be at the forefront of our ambitious multi-year payments strategy. You will play a crucial role in supporting Flutter’s growth ambitions and ensuring we meet user needs across diverse markets. As part of the Group COO function, you will work closely with collaborators and external partners to develop comprehensive payments-related data and analytics capabilities.

Responsibilities

• Working with divisional data, insights, analytics, procurement, customer operations and finance teams, as well as a range of external third parties, lead the development of a group-wide approach to data and insights for customer payments

• Define and facilitate the creation and maintenance of a global payments report and scorecard to support regular senior-management-ready reporting, analysis and insights across the Flutter payments, finance, COO and customer operations communities

• Working with the Category Manager in Group Procurement, define and facilitate an appropriate set of data, insights and scorecards for partner evaluation and ongoing management, including support for key global or multi-divisional RFI/RFP and contracting processes

• Conduct research and provide thought leadership across key payment insights, themes and trends with a focus on the Group Payments Strategy and Flutter’s wider strategic priorities

• Support development of the Flutter Edge for payments by assisting and driving incremental benefits from collaborative activity across the Group to leverage the benefits of the scale of the group and accelerating the adoption of best practices and long-term strategic initiatives.

• Gather and collate information to complete ad hoc detailed evaluations, outlining challenges, opportunities, and solutions to enable future strategies

• Support business case development and approval to advance key projects and investments for the Payments Strategy

• In line with Group wide data strategies, support development of a longer-term strategy for the development of an enhanced approach to the collation, sharing, analysis and reporting of payments data across the Group

• Be a trusted, objective, data-driven strategic partner for the business, making recommendations on critical decisions as required

• Be a central point of co-ordination and knowledge sharing across the payments insights and analytics communities

• Support the Director of Group Payments Strategy to achieve the overall goals and team goals

• Act as an ambassador for the Group Payments Strategy team across the Group

Skills

• Strong experience in data, insights, or analytics roles within a fast-paced, global organization.

• Outstanding research, analytical, problem-solving, and numerical skills.

• Dedicated and determined, with the ability to independently identify, implement, and complete multiple activities and projects.

• Diligent and capable of delivering with a high degree of accuracy while balancing constraints and trade-offs within Flutter’s federated business model.

• Excellent collaborative relationship builder, growing through working closely with internal teams and external partners to drive activity across various payments topics.

• Outstanding communication and data-driven storytelling abilities, with strong interpersonal and organizational skills.

Key Requirements/Experience

• Proficiency with key data, analytics, and reporting tools such as Microstrategy, Tableau, Looker, Google Analytics, and SQL.

• Experience in the payments industry, either within a large-scale payments organization or a merchant payments team, with knowledge of market, operational, and commercial dynamics.

• Commercial acumen in a payments environment, including experience with payments operational data and third-party commercial arrangements.

• Ideally, experience within the online gaming industry.

Join us at Flutter and be part of a world-class company that is constantly pushing boundaries in the gaming and betting industry. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Flutter is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace for everyone. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Flutter is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [contact email/phone number] and let us know the nature of your request.