Payroll Manager

The Team
The Payroll team is part of the HR Operations Team and currently consists of the Senior Payroll Manager, 2 Senior Payroll Specialists located in Malta and Portugal, 1 Payroll Specialist and 9 Payroll Officers (1 in Portugal).  We are creating an additional Payroll Manager role.

The Payroll team is responsible for managing the end to end payroll operation for the UK, Ireland, Spain, Malta, Ceuta and Portugal, ensuring that each stage of the payroll process is actioned properly; that all employees are paid correctly; that appropriate and accurate information is provided to the Finance Team and other internal departments, that correct information and payments are made to local tax departments, pension providers and other statutory bodies.  There is currently a mix of in-house and outsourced payrolls and a variety of legacy processes.  The UK & Irish payrolls are on an in-house payroll, ResourceLink.

Role Summary
Responsible for managing the team in London to ensure compliance and accurate processing of payrolls for the UK & Ireland.  This team sits within the HR Operations function reporting to the Senior Payroll Manager.

The role requires a combination of critical skills, solid leadership, capability and a strong understanding of end-to-end payroll processing, including payroll tax compliance and system knowledge.

Key Responsibilities                 

• Manage and motivate the team to ensure a positive working environment and team stability
• Review and define payroll processes in line with current policies and timetables to ensure consistency and accuracy across the payrolls 
• Review and recommend checks, balances and reporting to ensure best in class governance
• Set-up and monitor team KPIs
• Build a strong reputation for the payroll team within the HR Ops and wider business
• Build and manage relationships with internal teams e.g. finance, banking, tax and reward
• Manage HRMC or Irish Revenue queries in a timely manner
• Manage more complex payroll requirements e.g. shadow payrolls, executive payrolls, share plan exercise tax processing
• Be prepared to manage payrolls directly to cover busy periods and holidays
• Be knowledgeable about existing and new legislation and ensure all processes adhere to requirements.  Advise management on required actions
• Manage 3rd party supplier relationships with payroll provider, building a positive relationship and ensuring that that the providers meet our requirements at all times
• Manage Year end and other statutory returns
• Have in depth knowledge of payroll system and build, background and calculation set-up
• Ensure all upgrades to payroll system are performed and updated within time frame
• Ensure all new pay elements are implemented and tested
• Conduct integrity checks on system and participate in projects to develop processes identifying improvements and implementing changes
• Work closely with team members to cross training
• Undertake any other duties appropriate to the role, as required by the Senior Payroll Manager

Skills & Experience

• Strong Payroll Manager experience
• Significant experience of managing a team
• Experience of defining and setting up new processes
• Results oriented with ability to manage multiple priorities
• Ability to identify problems and offer pragmatic and simple solutions
• Strong focus on customer service
• Ability to work effectively with other teams
• Strong numerical and advanced analytical and Excel skills
• Excellent attention to detail
• Excellent interpersonal and communication skills – both oral and written
• Self-Starter
• Ability to work under pressure and prioritise own work as well as work of others
• Ability to work on own initiative and to tight deadlines
• A proven track record in a high-volume payroll environment
• Ability to maintain privacy and confidentiality
• Experience with ResourceLink payroll system software an advantage
• Detailed knowledge of UK legislation, ROI legislation is desirable