Team Lead – Client Funds
Position: Team Lead – Client Funds
Reporting to: Client Funds Manager
Department: Global Financial Control
Role Overview/Purpose:
An exciting opportunity exists to join the Client Funds & Reconciliations team, which is responsible for efficient control and management of £350m of customer cash, the safeguarding of which is an integral part of Flutter’s strategy. The role would be responsible for leading a team of Reconciliations Analysts to accurately identify and reconcile all customer account balance impacting transactions. Included as part of this is the daily reconciliation of all client deposit and withdrawals, transfer of funds to/from products and promotional credits issued. The position will also involve closing the processor and bank reconciliations at month end, helping to ensure that the team delivers to the deadlines required. In addition, there will be opportunities to work on key projects to integrate and align ways of working with the ex-Stars Group businesses based in the Isle of Man and Leeds
Key Responsibilities
• Management of a team of analysts and driving their personal development.
• Management of the Reconciliation Analyst’s rota to deliver the daily, weekly and monthly objectives of the team.
• Review and sign off the Daily Outstanding Reports, assigning actions as necessary.
• Delivery of completed month end recs in line with month end timelines (including for CiT support documentation for Betfair Colombia).
• Supervising the reconciliation process of weekly card invoices.
• Producing Daily Player Liability Reporting and requesting bank transfers to ensure compliance with local regulations.
• First point of escalation for the rest of the team regarding problem reconciliations and other daily issues as and when they occur.
• Support on delivery of projects impacting Client Funds reconciliations.
• Close liaison with external payment processors, internal payment product management and the Customer Payment teams.
• Effective and timely communication with the Client Funds Manager, including reporting of any material financial exceptions and liabilities as they arise.
• Managing relationships across geographical locations, with many key stakeholders being situated in Dublin, Cluj, the Isle of Man and Leeds.
• Awareness of the financial control framework, identifying and highlighting any potential risks
Skills and Experience
• Proven ability to lead a team.
• Strong educational background to degree level.
• Part/qualified accountant.
• Enthusiasm and a willingness to learn, combined with a proactive approach to work and a desire to progress.
• Proficient in use of standard IT packages (especially Excel).
• Working knowledge of an automated reconciliation tool.
• Experience of using SQL, or similar data tools, would be advantageous.
• Professional, combined with good time management, organisational and multi-tasking skills.
• High level of attention to detail and trustworthiness due to sensitive nature of customer information.
• Proactivity and innovation – capacity to take the initiative to identify improvements in process and assist management in implementation.
• Articulate, with the ability to communicate both within the team and to members of the wider business in a concise manner.
• Flexible, enjoying a frequently changing and fast paced environment
